1. What is Google Health Connect?
Google Health Connect is a system-level health data management tool developed by Google. It allows users to sync health and fitness data across supported devices and apps. By using Health Connect, you can manage your health data more conveniently while ensuring privacy and security.
2. Why do I need to connect our app to Google Health Connect?
By syncing our app with Google Health Connect, you can integrate your health data seamlessly and receive more precise and comprehensive health insights. You can choose to sync various health data like steps, sleep, heart rate, and more to our app for better monitoring.
3. Do we save users’ health data?
No.
To protect your privacy, we do not store any of your health data on our servers. The data is only used locally on your device during the current session. Once you cancel sync, all synced data will be immediately erased from our app and will not be saved or backed up.
4. How do I enable syncing with Google Health Connect?
- Make sure that Google Health Connect is installed and set up on your device.
- Open our app and go to “Settings” > “Data Sync.”
- Select “Connect to Google Health Connect” and follow the instructions to grant authorization.
- After completing the authorization, you can start syncing or viewing the related data from Health Connect.
5. What happens when I cancel syncing?
When you cancel syncing:
- Our app will immediately stop retrieving data from Google Health Connect.
- All data synced within our app will be instantly deleted, since we don’t store any user data.
If you want to sync again, you will need to reauthorize through Health Connect.
6. How do I cancel syncing with Google Health Connect?
To cancel syncing:
- Open the Google Health Connect app.
- Go to the “Authorized Apps” list and find our app.
- Tap “Remove Access” or revoke authorization.
Once completed, our app will stop syncing and delete all previously synced data.
7. Why can’t I see complete data after syncing?
This issue may occur due to the following reasons:
- You didn’t grant permission for certain types of data during authorization.
- Other apps connected to Health Connect haven’t updated their latest data.
- Your device’s network connection is unstable, causing sync delays.
Solution:
- Open Google Health Connect and check if our app has the required permissions.
- Make sure other connected apps or devices have uploaded updated data to Health Connect.
- Ensure your internet connection is stable, then try syncing again.
8. Can I choose to sync only specific types of data?
Yes.
When connecting to Health Connect, you can select specific data types to sync (e.g., steps, sleep, heart rate) instead of syncing all supported data. You can also update the authorization at any time through the Health Connect app.
9. Is syncing between Health Connect and our app secure?
Yes, it is completely secure. We do not store user data, which eliminates the risk of data breaches. You also have full control over managing what data is accessed by our app via the Health Connect app.
10. If I change devices, will I need to set everything up again?
Yes, if you switch devices:
- Ensure that Google Health Connect is installed and set up on your new device.
- Reconfigure the sync settings in our app and reauthorize access.
Note: Since we do not save user data, previously synced data will need to be re-synced via Health Connect.
11. What should I do if I encounter issues with syncing?
Pro Tip
To ensure the best syncing experience, always keep both Google Health Connect and our app updated to the latest version.